At Crest Services, we are always exploring innovative ways to enhance the lives of the individuals we support. One of the most transformative tools we’ve implemented in recent years is Remote Supports, which have opened new doors for independence, confidence, and personalized care. Today, Remote Supports—powered in part by Night Owl Support Systems—are being utilized

“Person‑centered” has become one of the most commonly used phrases in the HCBS field—and, unfortunately, one of the most misunderstood. It appears in mission statements, service plans, and accreditation reports. But using the language of person‑centeredness is not the same as actually living it. At its core, being person‑centered means organizing services around the individual,

At Crest Services, our mission is clear: to empower individuals with disabilities to live meaningful, independent lives. But behind every success story, every milestone, and every smile is a team of dedicated professionals who make it all possible—our Direct Support Professionals (DSPs) and DSP Mentors. Why DSPs Are Essential DSPs are the foundation of our work. They provide

Exploring Key Trends in IDD Services for 2025 The way we support individuals with intellectual and developmental disabilities (IDD) is evolving in meaningful ways. Innovations in technology, a growing focus on holistic well-being, and stronger advocacy efforts are helping to create more inclusive opportunities than ever before. As expectations shift and new resources emerge, we

We’re Here All Year March is Developmental Disabilities Awareness Month (DDAM), a time we here at Crest Services and people everywhere celebrate the achievements of individuals with developmental disabilities. This year’s theme, “We’re Here All Year,” led by the National Association of Councils on Developmental Disabilities (NACDD), calls on all of us to build communities

As parents of an adult child with special needs, we’re always looking ahead. How can we ensure Alex is secure and cared for when we’re no longer here? Alex, our 38-year-old son with developmental disabilities, lives at home and receives hourly Home and Community-Based Services. Late in my career as a healthcare executive, I shifted